Cross-docking

As many retailers, IKEA faced a lot of unexpected events in 2021. One of the most dramatic was the closing of the stores due to the second lockdown in France.

In a few weeks Magnus Westerberg had to find a way not to break its supply chains by adding overflow capacities to its stores that would still receive goods from the production centers.

Moreover, IKEA wanted to make its store supplies more flexible and unify its management of local logistics partners.

To meet ID Logistics demands, Spacefill was able to build a perfect match. First by identifying a solution within the connected network that contains most of the best cross-docking solutions around the clients needs.

Having chosen the solution, Spacefill helped the client define a clear set of specifications and worked with the warehouse in order to adapt the partner’s activity to the retailers requirements.

While the warehouse was not used to working night hours (that were mandatory to meet the clients demand), Spacefill was able to advise both parties in finding a solution. Now the partners has opened new business lines and increased its turnover while meeting ID Logistics needs. A win-win for both parties involved.

Thanks to Spacefill’s connected cross-docking warehouse, ID Logistics is now able to perfectly meet its clients needs without investing in a new facility which would have been a long and costly endeavor.

Through higher SLA, the company can now better fidelize its clients. Shall the needs evolve, ID Logistics knows they it can use the flexibility of the Spacefill network to adapt to the new situation.

Moreover, thanks to the platform connectivity capacities, ID logistics has unmatched control on its solution. The company is able to better collaborate with all stakeholders and provide state-of-the-art reporting and billing to its client. A clear competitive advantage in an industry where digitization is often lacking.